Open a dialogue

To cultivate trust with HR, start an open dialogue. Start by expressing your concerns clearly and respectfully, allowing HR professionals to understand your point of view. Remember, HR's role is to listen and provide guidance, not to take sides. By being transparent about your experiences and expectations, you lay the foundation for collaborative problem solving. Approach discussions with an open mind and be willing to consider HR's view and recommendations, as they often have the broader organizational perspective in mind.

An empathic approach

An empathic approach is key when dealing with sensitive issues. When approaching HR, it is important to recognise that you are dealing with a wide range of issues, often involving emotional complexities. Show appreciation for their role in managing these challenges. By demonstrating empathy towards the HR position, you encourage a mutual understanding, which can lead to more effective decisions that take into account the well-being of all parties involved.

Maintaining Confidentiality

Confidentiality is of paramount importance in human resources matters. When you bring an issue to HR, you need to feel confident that your information will be kept confidential. Assure HR that you respect confidentiality as well, which will strengthen mutual trust. This understanding is essential as it ensures that sensitive information is not disclosed, protecting both your interests and those of your colleagues.

Establish and follow protocols

Understanding and adhering to established protocols is vital for effective HR collaboration. These protocols are designed to ensure fairness and consistency in handling employee relations issues. By familiarizing yourself with these procedures and respecting the protocols, you signal to HR that you are committed to resolving issues in a structured and professional manner. This can help expedite solutions and demonstrates your willingness to work within the framework set by the organization.

Search feedback

Providing constructive feedback to human resources can enhance trust and cooperation. After an issue has been addressed, share your thoughts on the process and outcome. This process helps HR improve their approaches and better serve employees.

Continuous engagement

Continuous engagement with human resources even outside of pressing issues can boost confidence. By regularly communicating with HR, sharing updates and proactively seeking guidance, you encourage an ongoing partnership. This consistent interaction creates a relationship that can prove invaluable in future sensitive employee relations issues.

Elina Karamanou

CEO / Business Consultant

Thanasis Karmiris

Payroll Manager